Terms & Conditions of Use

Effective Date: May 1, 2009
Last Updated: March 26, 2026

These Privacy Policy, Terms and Conditions ("Terms") apply to your access to and use of Convixxion.com and any related pages, content, products, digital downloads, and services offered by Convixxion LLC ("Convixxion," "we," "us," or "our"). By using this website, you agree to these Terms. If you do not agree, please do not use this website.

1. WEBSITE USE AND GENERAL TERMS

By accessing this website, you represent that you are legally able to do so and to use the information made available on this website in compliance with applicable law.

All content on this website, including text, graphics, logos, images, product descriptions, digital content, and other materials, is owned by Convixxion LLC or used with permission where applicable, and is protected by applicable intellectual property laws. No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without our prior written consent, except as expressly permitted in these Terms.

Trademarks, names, logos, and service marks displayed on this website are the property of Convixxion LLC or their respective owners. Nothing contained on this website grants any license or right to use any trademark without prior written permission from the applicable owner.

We may provide links to third-party websites for convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

We may update or modify these Terms at any time by posting the revised version on this website. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

2. DIGITAL DOWNLOADS POLICY

When purchasing our digital downloads, please read the following carefully.

Scope of Responsibility
Our responsibility is limited to providing and delivering the digital files made available through our platform. We assume purchasers are familiar with the software, machines, equipment, and techniques needed to use the files, including but not limited to cutting, editing, vinyl crafting, printing, resizing, and format adjustments. Unless expressly stated otherwise, we do not provide training, design instruction, machine support, or technical support for third-party software or equipment.

Expertise Expectation
By purchasing a digital product from us, you acknowledge that you understand the file type(s) provided and that you have the knowledge necessary to use and modify the files for your personal creative purposes.

Permitted Use
Unless otherwise stated in a specific product listing, digital downloads are provided for personal, non-commercial use only. By purchasing our digital files, you agree that you will not:
- share, transfer, sublicense, resell, or redistribute the files in any form;
- upload the files for public download;
- claim the designs as your own; or
- use the files in any way that infringes our intellectual property rights.

Ownership and Limited License
All ownership rights in and to the digital designs remain with Convixxion LLC. Unless you have separately purchased a commercial license from Convixxion LLC, your purchase grants you only a limited, non-exclusive, non-transferable, revocable license to use the digital file for personal, non-commercial use, subject to these Terms and any product-specific listing terms.

Refunds for Digital Products
Due to the nature of digital products, all sales of digital downloads are final and non-refundable once the file has been delivered or made available for download, except where required by law or in cases of duplicate purchase, corrupted file delivery, or material defect in the file provided by us.

Digital Product Disclaimer
Digital files are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We do not warrant that any file will be compatible with your particular software, machine, printer, cutter, device, or workflow.

3. DISCLAIMERS

THIS WEBSITE AND ALL CONTENT, PRODUCTS, DIGITAL DOWNLOADS, AND MATERIALS MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, CONVIXXION LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee that descriptions, pricing, availability, technical information, or other content on the website is complete, current, or error-free, although we reserve the right to correct any errors and update information at any time.

4. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Convixxion LLC and its owners, officers, directors, employees, agents, affiliates, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of, or inability to use, this website, our products, or our digital downloads.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website, any product, or any digital download will not exceed the amount you paid to us for the specific product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

5. PRIVACY POLICY

Your privacy is important to us. We do not sell or rent your customer information or newsletter email list to third parties for their own marketing purposes.

Information We Collect
We may collect personal information that you provide to us when you place an order, contact us, sign up for emails, submit a form, or otherwise interact with our website. This information may include your name, billing address, shipping address, email address, phone number, and order details.

How We Use Your Information
We may use your information to:
- process and fulfill your orders;
- communicate with you about your order;
- provide customer service;
- send transactional emails and order confirmations;
- maintain business records;
- improve our website, product offerings, and customer experience; and
- send marketing emails if you have subscribed to receive them, subject to your ability to opt out.

Payment Processing
Payments made through our website may be processed by third-party payment providers such as Shopify, PayPal, Amazon Pay, and/or other payment processors we may use from time to time. We do not receive or store your full payment card number through our website checkout. Payment information submitted during checkout is handled in accordance with the applicable payment processor's terms, privacy practices, and security procedures.

Third-Party Services
We may use third-party service providers, including ecommerce, payment, shipping, analytics, fraud prevention, email, and customer support providers, to operate our business and website. These providers may access personal information only as needed to provide services to us.

No Absolute Security Guarantee
While we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Marketing Emails
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

Children's Privacy
This website and our products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Your Rights and Choices
Depending on where you live, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable law. To make a privacy-related request, contact us using the contact information below.

Retention of Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing transactions, complying with legal obligations, resolving disputes, and enforcing our agreements.

6. PRODUCTS AND PURCHASES

We may provide product descriptions, technical information, specifications, recommendations, literature, and other materials ("Product Information") for convenience only. While we strive for accuracy, Product Information may contain errors, omissions, or inaccuracies and may be changed at any time without notice.

Product Information is provided for general informational purposes only and does not constitute a guarantee, warranty, or promise of suitability for your intended use. You are solely responsible for evaluating and selecting products and determining whether a product is appropriate for your intended use, display, application, or environment.

Unless specifically stated otherwise, no license under our intellectual property rights or those of any third party is granted by the provision of Product Information.

Due to intricate parts, magnets, and/or small pieces, our products are not intended for children.

7. PRODUCT LIABILITY AND SAFE USE

Intended Use
Our products are designed primarily for adult enthusiasts and collectors and are not intended for children under 14.

Safe Handling
Please use products only as intended and keep them away from children and pets. Certain products may contain small parts, magnets, sharp edges, fragile components, or other features that may create choking, ingestion, injury, or damage risks if handled improperly.

Customer Responsibility
By purchasing our products, you agree to use them responsibly, follow any product-specific instructions or warnings, and exercise appropriate caution.

Limitation Regarding Use
To the fullest extent permitted by law, Convixxion LLC is not responsible for loss, damage, or injury resulting from misuse, modification, improper handling, failure to follow warnings, or use of a product in a manner for which it was not intended.

Questions
If you have questions about the safe use of a product, please contact us before use.

8. PRE-ORDERS AND BUY-INS

By placing a pre-order, you acknowledge and agree to these Terms, our policies, and the product listing information available at the time of purchase.

Estimated arrival dates for pre-order items are based on information provided by manufacturers, licensors, distributors, or suppliers and are estimates only. These timelines may change due to circumstances beyond our control, including but not limited to production delays, quality control issues, allocation changes, shipping disruptions, customs delays, port congestion, weather, or carrier issues.

Pre-Order Cancellations
A full refund may be issued for a canceled pre-order only if the item has not yet been ordered from, allocated by, or shipped by the distributor, manufacturer, or supplier to us. Once the item has been ordered, allocated, or shipped to us, the pre-order may no longer be eligible for cancellation, and any return after delivery will be subject to our then-current return policy.

We will make reasonable efforts to communicate material updates as information becomes available. By placing a pre-order, you acknowledge that delivery dates are estimates and agree that Convixxion LLC will not be liable for delays or release-date changes outside our control.

9. TRADEMARKS AND BRAND OWNERSHIP

All trademarks, logos, brand names, character names, and product names appearing on this website are the property of their respective owners.

References to The Grinch™, Harry Potter™, Disney™, NECA™, Star Wars™, Loungefly™, and other branded or licensed properties are used solely to identify the applicable products. Convixxion LLC sells officially licensed merchandise and may source products through authorized distributors, wholesalers, licensors, or other approved channels.

Convixxion LLC is an independent retailer and is not affiliated with, endorsed by, sponsored by, or authorized by any trademark owner unless expressly stated in writing on the applicable product listing or elsewhere on this website.

All product names, images, and brand marks remain the property of their respective owners.

10. ORDER ACCEPTANCE, PRICING, AND AVAILABILITY

We reserve the right to refuse, limit, cancel, or correct any order at any time for reasons including but not limited to pricing errors, inventory issues, suspected fraud, suspected unauthorized activity, or product unavailability.

Prices, product availability, promotions, and specifications may change without notice.

If we cancel an order after payment has been submitted, we will issue a refund in the amount paid for the canceled item or order.

11. GOVERNING LAW

These Terms and any dispute arising out of or relating to this website, our products, or our services shall be governed by the laws of the State of North Carolina, without regard to conflict of law rules, except to the extent superseded by applicable federal law.

Any legal action or proceeding arising out of or relating to these Terms shall be brought in the state or federal courts located in North Carolina, and you consent to the jurisdiction of those courts, except where applicable law requires otherwise.

12. CONTACT INFORMATION

If you have questions about these Terms, our Privacy Policy, a product, or an order, please contact us at:

Convixxion LLC
PO Box 22
Woodleaf, NC 27054
Contact Form